VibeListing Privacy Policy
Last updated: November 3, 2026
VibeListing is operated by SELLONAI LTD ("we", "us", or "our"). We provide Shopify merchants with product content generation, image generation and editing, SEO optimization, and product publishing tools. This Privacy Policy explains how we collect, use, and share information when you install or use VibeListing in connection with your Shopify store or visit our website.
1. Information we collect
The information we process depends on the features you use and the permissions you grant:
- Shopify information: store identifiers and details, authorized users' names and email addresses, product listings, descriptions, images, files, and inventory and location information needed for the features you use.
- Content you provide: prompts, conversations, reference images, product links, feedback, and support correspondence.
- Service records: subscription status, usage and quota records, generated content, and product analysis results.
- Technical information: IP addresses, browser and device information, pages visited, interactions, referral information, and diagnostic and error logs.
2. How we use information
We use information to operate VibeListing; generate, save, edit, and publish content you request; manage subscriptions and usage limits; respond to questions and provide service communications; understand and improve the service; investigate errors; prevent abuse; and meet legal obligations. Paid subscriptions are processed through Shopify. We do not directly collect your full payment card details.
3. AI processing
When you use AI features, we send relevant product text, images, prompts, and necessary conversation context to the AI providers used by those features to analyze content and generate results. Those providers process the submitted information under their applicable service terms and data processing policies. Do not include personal or sensitive information that is unnecessary for your task.
4. Service providers and disclosures
We share information with service providers as needed to operate VibeListing, including hosting, storage, AI processing, analytics, product imports, and billing.
We may also disclose information when required by law, in response to a lawful request, or to protect our rights, users, and service.
5. Cookies and local storage
We use cookies, browser storage, and similar technologies to maintain sessions, preserve editing state, cache content, and understand service usage. You can manage cookies and browser storage through your browser settings. Restricting these technologies may affect some features.
6. Retention and deletion
We retain information for as long as needed to provide the service, resolve disputes, maintain necessary business records, and comply with legal obligations. Retention depends on the type of information and the purpose for which it is held.
Uninstalling VibeListing ends its authorization to access your store. Information subject to legal retention requirements and backup records is handled according to applicable requirements and retention procedures.
7. Your rights and international processing
Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to object to or restrict certain processing. Where processing relies on consent, you may withdraw it. You may also have the right to complain to your local data protection authority. Contact us to exercise applicable rights.
We use information as needed to provide the service under our agreement with you, for legitimate interests such as service improvement and abuse prevention, to meet legal obligations, or with consent where required. Because we use third-party infrastructure and providers, information may be processed outside your country of residence. You can contact us for information about the locations and safeguards relevant to your data.
8. Changes to this policy
We may update this policy to reflect changes to our service, practices, or legal requirements. We will publish the revised policy on this page and update the date above.
9. Contact us
For privacy questions or requests concerning your information, contact SELLONAI LTD at [email protected].